Frequently Asked Questions

Frequently Asked Questions

Which products are the best to buy?

Choosing the right product depends on your preferences and needs. Our coin and bullion products are sourced from respected Government mints and reputable institutions. We generally suggest investing in the most liquid items that also offer low premiums and tight spreads. However, the ultimate decision lies with you.

Do I need to pay tax on my bullion investment?

We do not collect taxes for shipments outside New Jersey. Within New Jersey, bulk purchases exceeding $1500 are exempt from tax. Consequently, our minimum purchase amount is $1500.

Are there any shipping charges?

Yes, shipping costs are associated with delivering your bullion. These charges vary based on the total value and weight of your package, impacting our insurance coverage. Most of our packages cost between $15-$40 to ship. Expedited shipping is also available for an extra fee.

How long will it take to receive my bullion?

Products in stock are typically shipped within 1-2 business days upon receipt of cleared funds. Wire transfers received after 12 noon PST will be considered received the next business day. Delivery usually takes between 1-7 days.

What is your Market Loss Policy?

Upon confirmation of your order for bullion or coins from ACoinStore.com, the price is locked in and the order cannot be cancelled, only offset at our current ask price. If your order is cancelled or returned, any deficit between the price at which we sold to you and the offsetting purchase price will be your responsibility, along with a $35.00 cancellation fee. Any market gains on cancellations will remain the property of ACoinStore.com.

How will my bullion be delivered?

We use insured carriers that require signature on delivery. We do not accept responsibility, nor is the shipment insured if you instruct carriers to leave parcels unattended or with a third party. If your package is lost or damaged during transit, we'll file a claim with the insurance company and either re-ship your items or refund your money, at our discretion.

When is my price locked in?

For in-stock items, we lock in your price when you place the order, guaranteed by credit card. Payment must be received within 1 business day or your order will be cancelled. For items not in stock, a price estimate is made and the final price is locked in upon payment receipt. Any discrepancy between the estimated and locked in price will be adjusted with cleared funds or a mailed check for the difference.

What forms of payment do you accept?

We accept Credit Cards, Paypal, cashiers checks, wire transfers, personal checks, and cash (up to $10,000). Cashier checks and personal checks can be mailed to us, dropped off at our storefront, or directly deposited into our incoming payment bank account. We require wire transfers for orders over $5,000 due to no holding period. For wiring instructions, please call us on 856-761-7693.